The Cost of Complaints

The Cost of Complaints

Now that most small to medium companies are back in the office and most large corporations have announced their back to office plans for 2021 and 2022, its time to talk about the importance of comfort. It’s both the number one driver of work orders and of tenant relocation decisions. Not only does to the cost of combating comfort issues and workorders hurt facility management, it also hurts owners and corporate occupiers ability to maintain high occupant experience.

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The Dirty Little Secret About Your BMS

The Dirty Little Secret About Your BMS

Many BMS Control Systems make more promises than they can deliver. A Class A commercial office space or corporate headquarters implies complex system architecture that delivers excellent comfort, ease of access, and elevated experience. The built environment’s ever expanding use of technology facilitates better experiences for occupants and visitors all around. Yet, go to any basement, rooftop, or central plant and the technology being used there sucks.

We see so often that sophisticated buildings are running their HVAC on unsophisticated BMS architecture. From poor set up, to proprietary vend...

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Why do 21st century occupants live in 20th century buildings?

Why do 21st century occupants live in 20th century buildings?

The US commercial real estate sector is rapidly developing new ways to interconnect every facet of ‘the building’. While we’re not here just yet (despite the claims of some cell service providers) 5G promises a whole new tech landscape.

More than just ultra-fast download speeds, 5G means edge computing, millimeter wave spectrum, and ultra-low latency, that will reshape how we drive, how we get entertainment, and how we move about the built environment.

Data from Verdantix’s Digitization of Facilities Management series, shows that owners and operators of smart buildings are focused on using t...

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Do You Think of Real-time Data As A Friend or Foe?

Do You Think of Real-time Data As A Friend or Foe?

Building analytics can either be a pain killer or a vitamin; An answer or more homework; A Friend or Foe. But, what makes it helpful when used vs painful to use depends a lot on how the software is customized around a facility team’s requirements.

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The Problem with Pilots, and The PointGuard Approach

The Problem with Pilots, and The PointGuard Approach

A New Approach to Testing Real Estate Tech

Do you want to try new real estate tech – without paying for a year’s worth of the tech or choosing a solution based only on case studies?

Yearlong pilots are expensive, time-consuming, and struggle to get buy-in.

On the other hand, case studies require a leap of faith when choosing a new technology – which isn’t guaranteed to work.

But, choosing the wrong technology has the potential to be a multi-million-dollar mistake for your company.

How can you implement new technology when the traditional options often don’t work? With a 30-day trial of new ...

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The Problem with Case Studies

The Problem with Case Studies

Do you use case studies to see if a new tech solution is right for you – without having to pay for an expensive, yearlong pilot?

Case studies tell the story of how a happy customer used the real estate tech. And, how it made running their building easier, cheaper, and great things.

Other Companies’ Data | But, when relying on case studies, you only see data from other companies using the product. Before committing to a likely expensive technology, you have to guess if the solution will work well in your unique situation from someone else’s data.

So, using case studies is like choosing which c...

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The Problem with Pilots

The Problem with Pilots

Buying real estate software for an entire year just to test it is like buying a car before you test drive. Like buying a car before you even walk on to the dealership's lot. How do you even know if you like it if you haven't seen it? How do you know it will be useful?

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The Burden of Proof: Proofs Summary

The Burden of Proof: Proofs Summary

The Proof blog series focuses on why PointGuard is different with some considerations of what you need to look for in a software solution, and why PointGuard might be the perfect fit.

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Proof #7: It Comes Back to Scale

Proof #7: It Comes Back to Scale

You know you want to try it but… Services that are used for a niche purpose must be flexible enough to incorporate changes in software used in building equipment so that services installed and trusted can continue to earn the loyalty of their users.

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